Frequently Asked Questions

Why can't I purchase liquids & pressurised goods?

Liquids and pressurised goods cannot be shipped outside of the UK (unfortunately this includes ROI, Channel Islands and Northern Ireland although they can be shipped on non Express service) due to them being classed as hazardous when being transported via air freight. Contact us to find out more.
Will I have to pay customs charges in my country?

If your delivery address is outside of the UK or EEC, you may have to pay import duties and taxes, which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information.